Training Course
Performance Management
Dealing with all Levels of Discipline
- How to deal with a range of conduct issues from minor misconduct to serious offences
- Conducting effective workplace investigations and investigation interviews
- Managing formal discipline from drafting letters of invite to hearing through to conducting the hearing and deciding on the appropriate outcome
- Effective note taking and record keeping
Managing Underperforming Employees
- Identifying early signs of unsatisfactory performance and engaging early intervention measures
- Handling challenging / sensitive performance conversations. What should be covered and what should be avoided?
- Practical guidance on managing on-going performance issues through a formal process including termination of employment.
Managing Absence
- Tackling frequent short term absence and practical strategies for eradicating unnecessary absence
- Conducting effective return to work interviews
- Case managing long-term absence
- Understanding the Disability Discrimination Act and the duty to make reasonable adjustments
Effectively Managing Bullying and Harassment in the Workplace
- Defining the behaviours and looking at steps to eradicate bullying and harassment in the workplace
- Handling employee complaints using both an informal and formal procedure
- Holding effective grievance hearings and investigations
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